Capsule CRM Alternative - Agile CRM

Comparison with Capsule CRM

While Capsule CRM mainly offers contact management and sales pipeline monitoting, Agile CRM does an all-comprising job. It comes up with extensive CRM and Marketing Automation features, advanced emailing technology (comprising email tracking and real-time email/ link tracking alerts), smart web engagement tools, social suite and seamless integrations with the most noted apps, rich analytics and reporting features.

Lets compare Capsule CRM and Agile in each segment to see how they perform.

Contact Management

Both Capsule CRM and Agile offer dynamic access to leads, contacts, opportunities, upcoming taks and notes. Also, both provide an all-round Contact View. Agile CRM alone comes up with 2-way emailing option. Agile provides everything that modern businesses need in terms of Contact Management.

Opportunity Tracking

Agile CRM offers various features to keep track of your opportunities/ leads through out the sales cycle. It brings forth Deals, Pipeline Tracking, Forecasts and Deal drag-dropping. It also extends support on multiple pipelines.

Capsule CRM caters to Deals and Pipeline Tracking (also on multiple pipelines).

Emailing

Agile provides with various emailing options such as pre-designed email templates, email/ link tracking and personalization features to save your time and scale up your business.

Capsule CRM doesn't provide for any emailing options.

Analytics & Alerts

Agile comes up with wide range of email and web analytic features such as email tracking, real time notifications of email opens, link clicks and web activity by the contacts. Also, one can see the web browsing history on the contact's page.

Capsule CRM doesn't provide for email and web analytics.

Reports

Agile CRM brings forth various reporting features such as periodic email reports, graphical reports, growth and funnel graphs to completely canvass your business performance. Also, it puts forth cohort analysis which offers great metrics.

Capsule CRM offers periodic email reports and graphical charts alone.

API

Capsule CRM offers API in REST whereas Agile offers its API in REST and multiple other languages. Agile extensive front-end & back-end API in Rest, Javascript, Java, .Net, PHP gives complete control to the user on their data.

Integrations

Agile CRM integrates with various third party apps for telephony, heldesk, web-to-lead conversions, billing and email sync. Also, Agile allows for building custom widgets using its API.

Capsule CRM also integrates with some third pary softwares for similar functions. But, it doesn't cater to telephony. Also, it doesn't allow for building custom widgets.